At Simpliq Beauty, we are committed to delivering quality products and ensuring customer satisfaction. If you are not satisfied with your purchase due to product damage or bad quality, please review our return policy below:

Return Window: Products must be returned within 72 hours of delivery.

Eligibility: Returns are accepted only if the product is:

Damaged upon arrival, or

Of unsatisfactory quality

How to Initiate a Return:

Contact our customer support within 72 hours of receiving your order.

Provide a live video as proof clearly showing the product damage or quality issue. This helps us process your request quickly and avoid any misuse.

Approval Process:

Our team will review the submitted video proof.

If the claim is verified, we will approve the return and initiate a replacement or refund as per your preference.

If you received the product in poor condition or if the delivery was mishandled, kindly provide an unboxing video showing the issue. This will help us investigate with our delivery partners and ensure a hassle-free return for you.

Refunds & Replacements:

Once the return is approved and the product is received back in our facility, your refund or replacement will be processed promptly.

Please note: Products returned without valid video proof of damage or bad quality may not be eligible for refund or replacement.

For assistance, contact us at +91 799062555 or brillantebeautycosmetics@gmail.com.