Shipping policy

Shipping Policy

Last Updated: 26-06-2025

At Simpliq, we aim to deliver beauty and care products to your doorstep as quickly and safely as possible. Please read our Shipping Policy carefully before placing an order.


1. Shipping Locations

We currently ship across India.
International shipping is not available at this time.


2. Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Once processed, you’ll receive a confirmation email with your tracking number.

Note: Orders placed after 5 PM IST will be processed the next business day.


3. Delivery Time

Estimated delivery time depends on your location:

Location Estimated Delivery
Metro Cities 2–5 business days
Other Cities/Towns 4–7 business days
Remote/Rural Areas 5–10 business days

4. Shipping Charges

We offer free shipping on all prepaid orders above ₹499.
For orders below ₹499, a standard shipping fee of ₹49 may apply.

Cash on Delivery (COD) charges: ₹50 extra (if available in your area).


5. Tracking Your Order

Once your order is shipped, you will receive a tracking link via SMS or email. You can use that link to monitor your package in real time.


6. Delivery Partners

We work with trusted courier partners such as:

  • Delhivery

  • Shiprocket

  • Bluedart

  • India Post (for remote pin codes)


7. Delivery Delays

While we try our best to deliver on time, delays may occur due to:

  • High order volumes during sales/festivals

  • Courier delays or weather disruptions

  • Incorrect or incomplete shipping addresses

If your order is delayed beyond 10 working days, please contact us at:
📧 support@simpliqbeauty.com


8. Address & Delivery Issues

  • Please ensure your shipping address and contact number are correct.

  • If the courier marks your package as "Undelivered" due to incomplete/incorrect address or multiple failed attempts, the order may be cancelled or re-shipped (additional charges may apply).


9. Damaged or Missing Items

If your package arrives damaged or incomplete:

We’ll quickly review and resolve the issue for you.


Need Help?

For any questions related to your shipment, reach out to us at:
📧 support@simpliqbeauty.com
🌐 https://simpliqbeauty.com

We’re here to assist you 💌